§ Contact · SwitchboardMon–Fri · 09:00–18:00 EAT
How to reach us.
Email is the fastest. Pick the inbox closest to what you need and we’ll be back within two business days. For anything urgent — fraud, safety — flag it in the subject and we move it up.
№ 02
Support
Account issues, listing problems, missing inquiries, or anything that looks broken.
support@staypins.com ↗№ 04
Partnerships
Property managers, developers, and agencies looking to work with us.
partners@staypins.com ↗№ 05
Privacy
Data requests, deletion, and questions about how we handle information.
privacy@staypins.com ↗№ 06
Trust & safety
Report a fraudulent listing, an impostor, or a safety concern. Urgent items first.
safety@staypins.com ↗§ By phone
+256 751 214 095We pick up Mon–Fri, 09:00 to 18:00 East Africa Time. Outside hours, please email — it’s faster.
§ In person
Plot 14, Kampala Rd
Visits are by appointment — email hello@staypins.com first so we can make sure someone is in.
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