How we handle your data.

Information we collect.

• Account information — name, email, password, profile photo, and account type (tenant, landlord, admin) when you register.
• Listing & transaction data — property details, inquiries, messages, bookings, and favorites you create on the platform.
• OAuth profile data — if you sign in with Google, we receive your name, email, and profile picture in line with the scopes you approve.
• Usage data — pages visited, search queries, device and browser information, IP address, and approximate location.
• Cookies & similar technologies — used to keep you signed in, remember preferences, and measure performance.

How we use it.

• Provide, operate, and improve the Service.
• Authenticate users and prevent fraud or abuse.
• Send transactional emails (inquiries, bookings, account notices).
• Send promotional or engagement emails when you have opted in. You can unsubscribe at any time via the link in each email or from notification preferences.
• Comply with legal obligations and enforce our terms.

Sharing of information.

We do not sell your personal information. We share data only with service providers that help us run the Service (hosting, analytics, email delivery, payment processing), with other users as needed to fulfill the Service — for example, a landlord sees an inquiring tenant’s name and message — or when required by law.

Data retention.

We retain account and listing data while your account is active, and for a reasonable period afterward to comply with legal obligations, resolve disputes, and enforce our agreements. You may request deletion of your account at any time.

Your rights.

Depending on your location, you may have the right to access, correct, export, or delete your personal information, and to object to or restrict certain processing. To exercise these rights, contact us at privacy@staypins.com.

Security.

We use industry-standard safeguards to protect your information, including encryption in transit and access controls. No system is perfectly secure; please use a strong, unique password.

Children.

The Service is not directed to children under 13 (or the equivalent minimum age in your jurisdiction). We do not knowingly collect information from children.

Changes to this policy.

We may update this Privacy Policy from time to time. Material changes will be communicated by updating the “Last updated” date above and, where appropriate, by email or in-app notice.

Contact.

Questions about this Privacy Policy? Email privacy@staypins.com.